When we say personalized, we don’t mean just adding a customer’s name to a generalized email.
We mean we send them highly relevant Ensembles crafted around their purchased items for their budget so they’ll see products they actually care about. It’s automated one-to-one marketing in a unique solution you won’t find anywhere else.
Help them remember you to complete their project or seed a new need with inspiration personalized to their specific tastes.
Automatically send customers emails with ensembles coordinated around the item they purchased to prompt a return visit by inspiring them to finish furnishing their dream room, all from your products.
Timed, multi-part campaigns to motivate customers to use their open credit lines with products that coordinate to their purchase, morphing into personalized inspiration to discover their next project.
Customer experience is the sum of all interactions between a customer and a company before, during, and after a purchase. In today’s increasingly competitive economy, customer experience is becoming ever more important; 64% of consumers say that CX is more important to them than price in their purchase decisions and 74% of consumers are likely to switch brands if the purchasing process is too difficult.
Those numbers are significant – it means that you need to create a delightful, memorable experience on your website so that customers visit you in-store and close their sales. Shoptelligence helps you create exceptional customer experiences across your platforms, starting with email marketing.
