When we say personalized, we don’t mean just adding a customer’s name to a generalized email.
We mean we send them highly relevant Ensembles crafted around their purchased items so that they’ll see products they actually care about. It’s automated one-to-one marketing in a unique solution you won’t find anywhere else.
It makes them much more likely to come back to you when they’re ready to purchase again.
Automatically send customers emails with ensembles coordinated around the purchase to inspire them to finish furnishing their dream room with your products.
Motivate customers to use their open credit lines by inspiring them with curated and personalized product suggestions that complement their purchase.
Customer experience is the sum of all interactions between a customer and a company before, during, and after a purchase. In today’s increasingly competitive economy, customer experience is becoming ever more important; 64% of consumers say that CX is more important to them than price in their purchase decisions and 74% of consumers are likely to switch brands if the purchasing process is too difficult.
Those numbers are significant – it means that you need to create a delightful, memorable experience on your website so that customers visit you in-store and close their sales. Shoptelligence helps you create exceptional customer experiences across your platforms, starting with email marketing.
