An Omni-Channel Pinterest-like Experience
Shoptelligence’s Style Assistant is an omnichannel retail solution that enhances the online shopping experience and supports an in-store real-time connection between consumer and associate. This in-store real-time connection ensures associates have information and insights that will contribute to a positive customer engagement and a high impact sale.
For leaders focused on driving traffic from site-to-store, Shoptelligence’s Style Assistant enhances sales associate’s productivity and offers stylized recommendations that increase average order value and result in a positive customer experience.
Shoptelligence’s on-site ‘request an appointment’ conversion tool can be deployed locally or to the enterprise level for national retailers. Each form fill conversion captures a user’s unique browsing history, favorites, and cart information within a sales assistant portal – available to the shopper and retail associate. This empowers in-store associates to understand user preferences pre-visit and provide highly-personalized merchandising recommendations.
Increase Return Visits
Shoppers become more invested as they create custom Boards on your site, enticing them to return and buy
Build the Ticket
It’s no longer about finding the item, but creating the perfect room and then styling the rest of the house to match
Increase In-Store Conversion
Help associates understand the shopper’s broader project and taste to provide more relevant advice and close
Easily Scale Content Marketing
Let shoppers create content for you and drive traffic by sharing styled rooms they create from your products
Save Complete Ensembles
Help shoppers remember the full room by saving the whole ensemble instead of a single item, increasing order size
Mix, Match & Send to Store
Allow shoppers to select items across ensembles to create, share and send the specific items they want to buy
Accessible to shoppers and associates in a snap to easily pick up the conversation from online in store
No Login Required
Scan a code, access browsing history and create Boards for shoppers to access onsite later, no login required
Customer Experience Matters
Customer experience is the sum of all interactions between a customer and a company before, during, and after a purchase. In today’s increasingly competitive economy, customer experience is becoming ever more important; 64% of consumers say that CX is more important to them than price in their purchase decisions and 74% of consumers are likely to switch brands if the purchasing process is too difficult.
Let Shoptelligence Help
Those numbers are significant – it means that you need to create a delightful, memorable experience on your website so that customers visit you in-store and close their sales. Shoptelligence helps you create exceptional customer experiences across your platforms, starting with Merchant Assist.