
A Chair is More than a Chair: How Understanding Psychology Can Improve Your Sales
Understanding the psychological importance of furniture—and the extent to which consumers struggle with this emotional weight—allows retailers to better serve their shoppers.

The Changing Role of Digital in the Customer Journey: How Livestream Shopping Can Drive In-Store Traffic
As an ever-larger number of shoppers begin their customer journey online, it’s important for retailers to engage with them there. Livestreaming is a great way to do so.

The Changing Role of Digital in the Customer Journey: How the Pandemic Changed the Role of Your Sales Associates
As the pandemic spurs a digital revolution in furniture retailing, the nature of the role of the sales associate has permanently changed.

New Case Study: Shoptelligence-powered experience transforms onsite engagement to measurable in-store sales for Kane’s Furniture
As retail begins to reopen, the changes in the shopper journey caused by COVID will permanently affect the role of the sales associate.

Shoptelligence Design Discovery Platform Experiences Rapid Growth in Home Furnishings Industry
After generating millions in incremental revenue for its furniture clients, Shoptelligence expands its platform into store and outbound channels.

Planning for 2021 – Disruption as the Norm
The best source for sales and turbo-charging profitability is your existing customers. How do you best nurture those relationships?

Thriving in this Pandemic #5: The Best (and Cheapest) Source of Sales
The best source for sales and turbo-charging profitability is your existing customers. How do you best nurture those relationships?
Delighting Shoppers in the Face of Stock-Outs
Strategic value of drop ship for traditional furniture retailers
7 Trends From Las Vegas Summer Market 2020
When shoppers want inspiration, they browse retailers’ websites or visit their showrooms. And when retailers look for inspiration, they head to the Market. This year,